Privacy Policy

Who we are

JimJam Facilities Ltd trading as JimJam Cleaning & Facilities. We are registered in England and Wales. This privacy policy explains how we handle personal information collected through this website and through our commercial enquiries process.

For any privacy-related questions, contact us at [email protected].

What information we collect

Information you provide directly to us may include:

• Your name and contact details (email address and phone number) when you submit an enquiry or nomination through our website
• The content of any message you send to us
• Organisation name and details if provided as part of a commercial enquiry or Ready Rooms nomination

If you accept optional analytics, Google Analytics collects information about the pages you visit, how far you scroll, clicks, referral sources, device type and approximate location to help us improve the website. We do not include your enquiry details in analytics events. Microsoft Clarity is currently paused; it does not collect heatmaps or session recordings through this website.

How we use your information

We use the information you provide to:

• Respond to your enquiry or nomination
• Arrange site visits or follow-up conversations
• Process and manage commercial service agreements

Our forms use Formspree to process your enquiry or nomination. If you accept optional analytics, Google processes website usage information as described below. We do not use this setup for personalised advertising.

How long we keep your information

We retain personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. If you would like us to delete your information, contact us at [email protected] and we will action your request promptly.

Your rights

Under UK data protection law, you have rights including the right to access the information we hold about you, to correct it and to request its deletion. To exercise any of these rights, contact us at [email protected].

Analytics, cookies and your choices

Basic page counting is currently off. This website does not send page counts to GoatCounter.

Google Analytics is optional and loads only after you accept analytics. Rejecting analytics does not prevent you using the website or contacting us. Permission for optional analytics lasts up to six months in this browser. You can withdraw consent or change your choice at any time using Cookie settings in the footer. Withdrawing consent stops future collection from this browser; it does not automatically delete information already collected.

Google Analytics uses cookies such as _ga to distinguish browsers and measure visits. Google may process information outside the UK. Its privacy notice explains its processing, retention and international transfer safeguards: Google Privacy Policy.

You can contact us about access or deletion requests, or raise a concern with the Information Commissioner’s Office.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated date.